American Family Care (AFC Urgent Care) Locations in Indian Trail, NC

Went for covid testing with symptoms so qualified for walk-in appointment; given current outbreak the wait time was very reasonable. Staff and doctor were very friendly and helpful. Check in process could be streamlined; once checked in waiting in car in parking lot is comfortable with effective sms notification when ready.

I didn't rate wait time because there was a very long wait time due to tons of people showing up to get COVID testing. I was one of the last ones seen and had waited a long time but the staff was very organized and pleasant even though it had been a very long, busy day for them.

Making an appointment with AFC Urgent Care was quick and easy. The staff was friendly, knowledgeable and eager to help. They even went the extra mile and speak to my insurance company to make sure I was covered for services. At my appointment time they were ready to meet my needs. The waiting area was extremely clean. I would go back there again. I would also recommend AFC Urgent Care to everyone. Thanks again!

Staff was very friendly and professional. Office and facility very clean. Didn’t feel all stuffy like most urgent care facilities. Made me feel very comfortable. I will go back if needed! 5 stars!!

I walked in which I expected. I was checked in and waited on my car until called. I went in & went into a room very quickly. The nurse talked with me & gave me a Covid test. I waited about 15 minutes for the results which a PA gave me. The test was negative and he checked me and told me what to do for my symptoms & what to do if anything changed. Great experience!

My nurse from the start, and Dr. Emily Wheeler were both outstanding! Emily was thorough, efficient, pleasant, like an old friend I just met. Felt like I was being observed. assessed, and listened to by a personable seasoned pro, and the treatment she prescribed has helped my issues very much. Also great to get negative tests back within 15 minutes, on the spot for Strep and Covid. So glad this urgent care is in my neighborhood! Was in and out in less than hour! Remarkable and impressive. Highly recommend.

Irene was awesome. She helped me understand all that was going to happen. Megan made sure my daughter knew the importance of her getting tested for flu and COVID. My daughter just turned 18 and I was trying to let her speak for herself and having Megan talk to her and answer all her questions was comforting.

The staff was awesome! Lalaya got my daughter signed in so fast. They were busy, but Marie got us back fast. Seiji answered all my questions and told what I should do. He really made me feel comfortable. Highly recommend this urgent care for COVID testing and any non emergency needs.

This is the best urgent care in the city! Only one we go to when we can’t get into our primary. Staff and medical team were great!

They were absolutely amazing and patient. The nurse who took care of my kids was absolutely amazing. She was friendly, kind, funny, just all awesome! I think her name was Jenny or Jennifer. Would recommend to anyone!

I went in on Saturday to have my ankle x-rayed due to a sprain I incurred the Saturday before. My experience was excellent from the time I checked in until I left. The staff here are wonderful and welcoming and made me feel at ease. I would recommend this Urgent Care any day of the week!

Went because my husband who is a 2x heart transplant receiver was showing signs of Covid after 3 boosters. From check-in to the nurse, the Dr. and check-out it was a wonderful experience! All staff were very knowledgeable and knew exactly what they were doing! Nurse was hilarious and Dr. was humorous as well! We got the best care in the best way!! We will definitely be back next time someone is sick!

Megan is an excellent health care provider. She listens and provides expert advice. Her personality and professional manner is a credit to the urgent care center. I would not hesitate to return. Thank you, Megan!

Was very easy to make a COVID testing appt online. They texted when they were ready for us to come inside because I didn't want to wait inside with my young daughter. Once we were taken back, we only waited a few minutes before the tech came in and swabbed my daughter. We got results very quickly and left.

Everything about AFC Urgent Care is wonderful! The doctors there are excellent and have always helped to solve my problem, whatever it may be, and the staff is so nice and courteous. It is so good to know that AFC is there should I need them!

All of the staff at this office are incredible. They are super friendly and really care about their patients. Will definitely be using this location as my future go to urgent care.

I had the most great experience at this AFC urgent care, very nice and helpful people, I will always be grateful with all of them. Thank you so much for helping me tonight when I most needed it. God bless you.

The nurse we had was fantastic. We had to get tested (luckily, came back negative) and she made us feel comfortable. Even though it was a scary moment, she made it feel less intimidating. I’ve never had a doctor or nurse make me laugh during an appointment but she made it happen. Hopefully, I won’t have to go back any time soon but if I had to, I would go back here.

My number 1 pick in Charlotte for Urgent Care services! Service has been friendly, patient and helpful. We had a follow-up question and the doctor called us the same day and walked us through the treatment plan very patiently. We were very thankful he took the time for us. The nurse Megan was also very good and so was the front desk. I hope they keep it up because it’s hard to find such a gem these days!

We were new in town and my dad had a fall so we took him to the AFC Urgent Care. The staff And care exceeded our expectations. Everyone was friendly and very thorough in explaining the medical care. Wait time was about five minutes. Would definitely recommend them to everyone.