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American Family Care (AFC Urgent Care) Locations in West Haven, CT

4.64(425,822)

Pioneer urgent care franchisor founded in 1982 by Dr. Bruce Irwin, operating company-owned and franchised walk-in clinics offering urgent, primary, and occupational medicine care across dozens of U.S. states.

Type of provider: Urgent Care

Number of locations: 15 within West Haven, CT

Website: afcurgentcare.com

American Family Care (AFC Urgent Care) Reviews in West Haven, CT

Solv only accepts and publishes reviews by patients who have verifiably seen American Family Care (AFC Urgent Care). Providers cannot add, change or remove reviews published on Solv
Jan 03, 2022 · Stamford, CT
I had to come to AFC Urgent Care for COVID testing, staff was really nice and caring, also very professional, I will recommend anyone to go there.
Mar 14, 2021 · , CT
Great job , tester extremely excellent
Mar 12, 2021 · Bridgeport, CT
Waited 2 hour for Covid test but overall staff was very personable
Jan 20, 2021 · Fairfield, CT
very painless in & out covid pcr testing process.... wait time was about 3 minutes Appt time was adhered to
Dec 11, 2020 · , CT
I’ve always been so scared to take a COVID test due to hearing the reviews and actually having to do it once and the lady was so rough. This time around the lady took her time, walked me through it and it wasn’t as bad as everyone seemed. Thank you again for being so amazing.
Jan 03, 2022 · Stamford, CT
I had to come to AFC Urgent Care for COVID testing, staff was really nice and caring, also very professional, I will recommend anyone to go there.
Mar 12, 2021 · Bridgeport, CT
Waited 2 hour for Covid test but overall staff was very personable
Mar 09, 2021 · , CT
AFC Urgent care staff did great job.
Jan 11, 2021 · Fairfield, CT
This is my third COVID test appointment at this facility and the only issue I have is with the receptionist who sits at the front desk when you walk in. I do not know her name but she is EXTREMELY LOUD and as soon as you walk in she screams “CAN I HELP YOU?!” For one, I don’t like to be yelled at. Number two, whatever she is saying to me is not confidential at all. Whoever is in the waiting room can hear our entire conversation because she’s so loud. She needs to lower her voice and be more considerate of the people around her. Her greeting could be more gentle and respectful.
Dec 03, 2020 · , CT
The process for securing a COVID test is made easy with the SOLV app. Once your information has been entered, it's even easier for subsequent visits. The wait time is minimal. The facility is extremely clean, with plenty of sanitizer products. The staff is efficient and friendly.
Jan 03, 2022 · Stamford, CT
I had to come to AFC Urgent Care for COVID testing, staff was really nice and caring, also very professional, I will recommend anyone to go there.
Mar 10, 2021 · Bridgeport, CT
I’ve had a few Covid tests and this by far the best experience I’ve had.
Feb 26, 2021 · , CT
Quick trip for a covid PCR test.
Jan 11, 2021 · Fairfield, CT
This is my third COVID test appointment at this facility and the only issue I have is with the receptionist who sits at the front desk when you walk in. I do not know her name but she is EXTREMELY LOUD and as soon as you walk in she screams “CAN I HELP YOU?!” For one, I don’t like to be yelled at. Number two, whatever she is saying to me is not confidential at all. Whoever is in the waiting room can hear our entire conversation because she’s so loud. She needs to lower her voice and be more considerate of the people around her. Her greeting could be more gentle and respectful.
Nov 16, 2020 · , CT
The young lady that assisted me in the covid test was extremely nice, professional and very very patient with me. She answered all my questions, was extra nice and respectful. I’ve had three test done at 3 different locations and this was by far the absolute best experience I’ve had. I’m so thankful and appreciative. I wish I could give her 10 stars instead of 5. Thank you so much.

Find a American Family Care (AFC Urgent Care) Location in West Haven, CT

4.69(711 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Sever pain on stomach, review of interview resulted in the immediate attention to my gallblatter. At hospital. Now for the removal of same..
4.47(81 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
4.75(1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
The staff was friendly, thorough and helpful. I would definitely recommend this location.
4.55(633 reviews)
Urgent care
Walked in after work and I didn't have to wait long at all.
4.77(442 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Staff is courteous and caring.
4.33(86 reviews)
Urgent care
There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.
4.67(1.1k reviews)
Urgent care
I always come to this one they are always friendly and on time.
4.78(737 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Easy to book appointment. Staff very welcoming upon arrival. Would come to AFC for any follow-up.
4.63(708 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Check in staff and care were excellent and exceptional. The doctor is amazing and very caring too.
4.6(723 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
They are awesome. Fast, friendly, most importantly they listen to your concerns and what you tell them is going on and then check you out and you‘re done.  I would go again. ❤️
4.33(632 reviews)
Urgent care
Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.
4.56(664 reviews)
Urgent care
Upon arrival was assisted as soon as I entered no waiting, everyone was courteous and helpful.
4.65(628 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Estoy agradecida porq la atención fue rápida no tuve que esperar , me atendieron muy bien y el dr muy amable y minucioso , gracias
4.59(853 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Entire staff was caring, and Hague explained everything to me clearly very happy with service.
4.64(3.2k reviews)
Urgent care
Dr was awesome. Staff very nice as well. Super busy
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