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American Family Care (AFC Urgent Care) Locations in Massachusetts

4.65(352,932)

American Family Care is one of the largest urgent care providers in the United States. With 416 locations across 305 cities in 29 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 33 within Massachusetts

Website: afcurgentcare.com

Find a American Family Care (AFC Urgent Care) Location

4.78(435 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I highly recommend AFC Saugus. I came in on a Saturday morning and was one of the first patients in the clinic. They attended to me quickly and I was in and out in 30 minutes. The physician was easy to work with and attentively listened to my concerns and addressed the symptoms I was experiencing. AFC Saugus will be my top choice should I need medical assistance in the future.
4.51(349 reviews)
Very professional and kind
4.54(326 reviews)
4.64(685 reviews)
When you first walk you are welcomed by a very caring staff from the receptionist to the provider. Even over the phone they are especially kind and understanding. Thank you physicianone!
4.6(922 reviews)
I am always appreciative of the connivence this office offers.   Today I had a gentleman doctor and I thought although very upbeat and friendly, I was uncomfortable with the religious questions.  I personally believe there is a time and place, at this appointment was not it.  One, I didn’t feel well and the appointment should have stayed about that.  Two, he is  unaware of my circumstances and that was not the place.  I heard how he had converted, he asked me if I did, and it was very uncomfortable because again he had no idea of my circumstances A suggestion to possibly keep the appointment chatter on a lighter note. People coming in don’t feel well to begin with, any kind of heavy conversation may lead to some awkwardness (and it absolutely did).   Faith, and religion should be off the table for light conversation   Thank you.
4.61(105 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I attempted to book an appt online but wasn’t able to do so.  Seemed the website wasn’t working properly.  I waited for less than 20 minutes to be seen at the office.  All staff was professional and friendly.
4.54(682 reviews)
Very content with the ease of making an appointment and moreover, the treatment of care.   Staff was very concerned and the treatment quite professional.  Highly recommend this particular site for patients in need of care.
4.45(375 reviews)
4.4(467 reviews)
I was there for 3 hours, even with an appointment, wasn't fun. Staff was extremely friendly and courteous. My only complaint would be horrible wait time
4.29(585 reviews)
I enjoyed the my visit to your clinic. I will definitely come back in case of any future problems.
4.62(327 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

I had symptoms of a sinus infection. Walked in at about 645pm filled paperwork,saw doctor and was out about 720pm. went to pharmacy to pick up script. All the staff that I interacted with were courteous, friendly and professional. I rate the overall experience an A+.
4.55(295 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Great experience. Staff was efficient, professional and friendly. Medical professional was thorough and provided clear explanations. Facility was spotlessly clean and modern.
4.48(410 reviews)
Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .
4.44(313 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Nice and capable staff for Covid 19 test. Very busy, so a bit of a wait for callbacks and when at site, and needed to call at site to get staff to come to car. Signed up for antibody test beforehand but not available when I got there. I am glad because the test is up to $200, depending on how much insurance covers. Call insurance first for sure.
4.47(801 reviews)
They did a great job. Quick wait times. Thorough follow up. I felt cared for.
4.47(549 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

front desk lady were amazing A1 they need a raise . and the doctor aswell very professional and fast
4.42(541 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

I'm so grateful to have this place in town. I got fast, professional and respectful care.
4.17(232 reviews)
Scheduling is super easy, same with the check in. The staff is SO kind and thorough and genuinely care about your health. I love this place I’ve been using them since Covid because my PCP is always booked up. They’re incredible. Facility is also super clean and they have great parking. I recommend them to everyone.
4.38(166 reviews)
Everyone was kind, and I felt heard and cared for!
4.29(619 reviews)
Staff was excellent had no problems with check in. Had no problems with the staff getting ready for the blood pressure test,hearing test,eye test. They were very professional.
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