American Family Care (AFC Urgent Care) Locations in Madison, AL

Great medical care with a great staff. Definitely would recommend!!

Will return to this urgent care the next time I need help

Got in quickly. Triage nurse was friendly and efficient. the PA was nice and helped me to get what I needed.

I haven't gotten my result yet still waiting to receive them.

Great care…Only thing is that walk-ins go ahead of scheduled appointments

The Staff was very professional..Felt comfortable with my care Very Thorough..The Establishment was very Nice..Should put mask out for everyone...Alot of people in there coughing and Hacking..I was just there for an injured foot. Hope I don't end up with COVID

I scheduled the appointment online and went straight to the appointment in Meridianville with excellent service. However, they had a small problem. After I was swabbed, the nurse came to let me know that they didn’t have the tools to test the sample, but we can send you on Shields Road and you can walk right in and get your sample again and steroid shot. This did not happen. The front desk young black lady was rude! She had no empathy! She didn’t listen to me nor the sweet registrar lady from Meridianville. She said there are all these people in front of you so just sign in and have a seat. I told her that I already had an appointment at Meridianville and the situation. She said, yea, they called but we got all these people in front of you. I was not happy on top of feeling horrible. She was an awful customer service employee at the Shields Road AFC!! Train your employees!!

Doctor did not perform a physical examination, X-Ray is useless for diagnosis of the problem. Fail. My wife needs treatment.  Dislike your AI system to make appointments. Really, really do not want to deal with that, was very difficult. Send me the name of a clinic which will do a physical exam and treat, I won’t use your clinic again.