American Family Care (AFC Urgent Care) Locations in Owens Cross Roads, AL

The Staff was very professional..Felt comfortable with my care Very Thorough..The Establishment was very Nice..Should put mask out for everyone...Alot of people in there coughing and Hacking..I was just there for an injured foot. Hope I don't end up with COVID

Got in quickly. Triage nurse was friendly and efficient. the PA was nice and helped me to get what I needed.

I was a walk in but had to wait an hour but that was ok.  There were several other patients there. Everyone was very nice and professional.  Will be returning for care from now on.   Would recommend them to friends and family.

My appointment was amazing. My special thanks to Marrianne.

I scheduled the appointment online and went straight to the appointment in Meridianville with excellent service. However, they had a small problem. After I was swabbed, the nurse came to let me know that they didn’t have the tools to test the sample, but we can send you on Shields Road and you can walk right in and get your sample again and steroid shot. This did not happen. The front desk young black lady was rude! She had no empathy! She didn’t listen to me nor the sweet registrar lady from Meridianville. She said there are all these people in front of you so just sign in and have a seat. I told her that I already had an appointment at Meridianville and the situation. She said, yea, they called but we got all these people in front of you. I was not happy on top of feeling horrible. She was an awful customer service employee at the Shields Road AFC!! Train your employees!!

Amber Cothren and staff were great! The staff was sick but they still got us in before they closed. We love Amber , she is our primary care physician PLEASE Don’t change her schedule!!! We know when she is there on FRIDAY. Saturday, Sunday and Monday. This works best for us too. We don’t have to take off work to see her.

I was absolutely amazed of how nice and polite and caring the staff was the day I went . I have never in my life experienced such a atmosphere when been sick . It was awesome. They acted like they were really concerned of what was going on with me . The wait was not long at all . Thank so much

Thanks for all the help! Everyone was professional and courteous. So glad to have AFC that makes you feel like family!