American Family Care (AFC Urgent Care) Locations in Worcester, MA

Very content with the ease of making an appointment and moreover, the treatment of care.   Staff was very concerned and the treatment quite professional.  Highly recommend this particular site for patients in need of care.

Staff was excellent had no problems with check in. Had no problems with the staff getting ready for the blood pressure test,hearing test,eye test. They were very professional.

I was there for 3 hours, even with an appointment, wasn't fun. Staff was extremely friendly and courteous. My only complaint would be horrible wait time

Very clean and efficient. Med asst Danny and the PA were awesome & friendly as was the front desk staff. I would definitely go back. I waited about 15 minutes. I was a walk in.

I'm so grateful to have this place in town. I got fast, professional and respectful care.

When you first walk you are welcomed by a very caring staff from the receptionist to the provider. Even over the phone they are especially kind and understanding. Thank you physicianone!

Nice and capable staff for Covid 19 test. Very busy, so a bit of a wait for callbacks and when at site, and needed to call at site to get staff to come to car. Signed up for antibody test beforehand but not available when I got there. I am glad because the test is up to $200, depending on how much insurance covers. Call insurance first for sure.

Amazing Urgent care! I went today after I fell and hurt my shoulder and hand. I was seen right away by Dianne who took my vitals, list of my meds, and listened to what happened. She later did my XRays. She is so kind and competent. I couldn't get my medals off due to shoulder pain, she took care of that all the while being so friendly, funny and down to earth. I saw Dr. Wison before and after my XRay. He is amazing at his job. He examined my shoulder and hand to see what I was capable of doing, wrote up the order for the XRays and then explained everything to me in a clear and patient manner. The man at the front desk (didnt catch his name) was also very efficient and friendly. I highly recommend AFC Urgent Care in Norwood. This is by far the best experience I've had at an urgent care!

I went I for a couple of issues.  The woman who took my vitals was friendly and competent. Then the resident or PA who saw me was friendly and thorough.  She then called in the doctor who seemed more knowledgable.   They gave me one of the Rx that I thought I needed.said they were going to give Me two But Forgot The second.

Everyone went out there way to help. Fantastic Doctor. I booked apt on line. Very easy to do

I am always appreciative of the connivence this office offers.   Today I had a gentleman doctor and I thought although very upbeat and friendly, I was uncomfortable with the religious questions.  I personally believe there is a time and place, at this appointment was not it.  One, I didn’t feel well and the appointment should have stayed about that.  Two, he is  unaware of my circumstances and that was not the place.  I heard how he had converted, he asked me if I did, and it was very uncomfortable because again he had no idea of my circumstances A suggestion to possibly keep the appointment chatter on a lighter note. People coming in don’t feel well to begin with, any kind of heavy conversation may lead to some awkwardness (and it absolutely did).   Faith, and religion should be off the table for light conversation   Thank you.

Everyone was kind, and I felt heard and cared for!

Great experience. Staff was efficient, professional and friendly. Medical professional was thorough and provided clear explanations. Facility was spotlessly clean and modern.

Scheduling is super easy, same with the check in. The staff is SO kind and thorough and genuinely care about your health. I love this place I’ve been using them since Covid because my PCP is always booked up. They’re incredible. Facility is also super clean and they have great parking. I recommend them to everyone.

I had symptoms of a sinus infection. Walked in at about 645pm filled paperwork,saw doctor and was out about 720pm. went to pharmacy to pick up script. All the staff that I interacted with were courteous, friendly and professional. I rate the overall experience an A+.