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American Family Care (AFC Urgent Care) Locations in North Carolina

4.64(459,662)

Pioneer urgent care franchisor founded in 1982 by Dr. Bruce Irwin, operating company-owned and franchised walk-in clinics offering urgent, primary, and occupational medicine care across dozens of U.S. states.

Type of provider: Urgent Care

Number of locations: 24 within North Carolina

Website: afcurgentcare.com

American Family Care (AFC Urgent Care) Reviews in North Carolina

Solv only accepts and publishes reviews by patients who have verifiably seen American Family Care (AFC Urgent Care). Providers cannot add, change or remove reviews published on Solv
Jan 01, 2022 · , NC
Went for covid testing with symptoms so qualified for walk-in appointment; given current outbreak the wait time was very reasonable. Staff and doctor were very friendly and helpful. Check in process could be streamlined; once checked in waiting in car in parking lot is comfortable with effective sms notification when ready.
Dec 31, 2021 · , NC
I didn't rate wait time because there was a very long wait time due to tons of people showing up to get COVID testing. I was one of the last ones seen and had waited a long time but the staff was very organized and pleasant even though it had been a very long, busy day for them.
Dec 15, 2021 · , NC
Making an appointment with AFC Urgent Care was quick and easy. The staff was friendly, knowledgeable and eager to help. They even went the extra mile and speak to my insurance company to make sure I was covered for services. At my appointment time they were ready to meet my needs. The waiting area was extremely clean. I would go back there again. I would also recommend AFC Urgent Care to everyone. Thanks again!
Dec 14, 2021 · , NC
I walked in which I expected. I was checked in and waited on my car until called. I went in & went into a room very quickly. The nurse talked with me & gave me a Covid test. I waited about 15 minutes for the results which a PA gave me. The test was negative and he checked me and told me what to do for my symptoms & what to do if anything changed. Great experience!
Dec 14, 2021 · , NC
Seriously the best urgent care! Easy to book appt online,and prompt fast service everytime I've been here. They were quick, efficient, friendly and knowledgeable. Will definitely use their services again.
Dec 03, 2021 · , NC
I came in for a rapid Covid-19 test and was very pleased at how quickly I was seen.The staff and doctor on duty were very helpful and professional.Appreciate the good treatment.
Nov 07, 2021 · , NC
Everything about AFC Urgent Care is wonderful! The doctors there are excellent and have always helped to solve my problem, whatever it may be, and the staff is so nice and courteous. It is so good to know that AFC is there should I need them!
Jan 01, 2022 · , NC
Went for covid testing with symptoms so qualified for walk-in appointment; given current outbreak the wait time was very reasonable. Staff and doctor were very friendly and helpful. Check in process could be streamlined; once checked in waiting in car in parking lot is comfortable with effective sms notification when ready.
Dec 31, 2021 · , NC
I didn't rate wait time because there was a very long wait time due to tons of people showing up to get COVID testing. I was one of the last ones seen and had waited a long time but the staff was very organized and pleasant even though it had been a very long, busy day for them.
Dec 14, 2021 · , NC
I walked in which I expected. I was checked in and waited on my car until called. I went in & went into a room very quickly. The nurse talked with me & gave me a Covid test. I waited about 15 minutes for the results which a PA gave me. The test was negative and he checked me and told me what to do for my symptoms & what to do if anything changed. Great experience!
Dec 10, 2021 · , NC
My nurse from the start, and Dr. Emily Wheeler were both outstanding! Emily was thorough, efficient, pleasant, like an old friend I just met. Felt like I was being observed. assessed, and listened to by a personable seasoned pro, and the treatment she prescribed has helped my issues very much. Also great to get negative tests back within 15 minutes, on the spot for Strep and Covid. So glad this urgent care is in my neighborhood! Was in and out in less than hour! Remarkable and impressive. Highly recommend.
Nov 19, 2021 · , NC
I need a rapid covid test within 12 hours and this crowd, from the initial phone call to the swab itself, showed nothing but welcoming professionalism. They were very polite, well mannered and it seemed like they actually cared about my situation. Excellent experience
Nov 17, 2021 · , NC
Very helpful, quick and professional. It is my new “go to” urgent care. The staff were all very friendly and knowledgeable.
Nov 07, 2021 · , NC
All of the staff at this office are incredible. They are super friendly and really care about their patients. Will definitely be using this location as my future go to urgent care.
Dec 15, 2021 · , NC
Staff was very friendly and professional. Office and facility very clean. Didn’t feel all stuffy like most urgent care facilities. Made me feel very comfortable. I will go back if needed! 5 stars!!
Dec 10, 2021 · , NC
My nurse from the start, and Dr. Emily Wheeler were both outstanding! Emily was thorough, efficient, pleasant, like an old friend I just met. Felt like I was being observed. assessed, and listened to by a personable seasoned pro, and the treatment she prescribed has helped my issues very much. Also great to get negative tests back within 15 minutes, on the spot for Strep and Covid. So glad this urgent care is in my neighborhood! Was in and out in less than hour! Remarkable and impressive. Highly recommend.
Dec 08, 2021 · , NC
This is the best urgent care in the city! Only one we go to when we can’t get into our primary. Staff and medical team were great!
Nov 19, 2021 · , NC
I need a rapid covid test within 12 hours and this crowd, from the initial phone call to the swab itself, showed nothing but welcoming professionalism. They were very polite, well mannered and it seemed like they actually cared about my situation. Excellent experience
Nov 15, 2021 · , NC
They were absolutely amazing and patient. The nurse who took care of my kids was absolutely amazing. She was friendly, kind, funny, just all awesome! I think her name was Jenny or Jennifer. Would recommend to anyone!
Nov 14, 2021 · , NC
Had an awesome experience from start to finish. From the front desk person to the doctor so professional and friendly. I would highly recommend AFC urgent care for your medical needs

Find a American Family Care (AFC Urgent Care) Location in North Carolina

4.92(931 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Megan Orange, our medical assistant, and front desk was the absolute best. Will definitely use this location in the future. In and out very quickly.
4.81(6.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
The scheduling of my appointment went great. I scheduled my phone. The lady was very helpful that signed me up and when I called back to verify date and time they was very helpful. Also, a very good team to work with.
4.8(8.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Well pleased Well pleased Well pleased Well   Always had very good care.
4.84(5.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
As usual, timely, professional service from start to finish. So fortunate to have AFC AROUND
4.85(4.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Great didn’t wait that long the staff was very nice I appreciate it all thanks so much
4.86(5.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Everything was top-notch and I appreciate that so much.
4.84(4.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
All the staff was so nice . I was seen in a timely manner . Very satisfied !!!!
4.86(3.9k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Woke up not feeling good check in was fast and convenient, from the beginning checking in to being seen in the back every one greeted me with a smile. Jadie was very sweet and easy to talk to. Jen the pa was great answered all my questions that I had. Hands down the best place to go when feeling sick.
4.62(1k reviews)
Urgent care
Wait time was long, even though I had previously scheduled an appointment due to the physician having other engagements. In the rooms, there is dust under the chairs. Also once my appointment was over and it was almost closing time, one of the staff members stated I could wait for my ride but the other staff member stated I would need to leave. I ended up waiting outside because I felt it was extremely rude since I wasn’t feeling well and had to wait on someone to pick me up and I had waited over an hour for my scheduled appointment. I felt this was extremely unconsiderate. Lack of common courtesy!
4.72(1.6k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Staff was very efficient and professional. I had very short wait time and the staff was friendly.
4.86(8.1k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
I was a walk in on a holiday so the wait time wasn't great but wasn't surprised. The staff was great and very attentive. My P.A. didn't find an obvious problem but listened to my description of my symptoms and decided to x-ray my lungs. She did find pneumonia and prescribed medications for that. By the time I got home my symptoms were progressively getting worse. I'm so happy she took my comments seriously...she was going to start an antibiotic anyhow but finding the pneumonia allowed her to go full force. I'm really thankful for this group!
4.86(1.9k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
My cat bit me and my hand was very swollen!  The friendly professionals took care of me!  They are very kind, patient and knowledgeable!  Thank you!  I always recommend the AFC  Urgent care on Tyvola!
4.85(3k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Very friendly, staff were very friendly, very professional and thorough. Excellent care, excellent staff.
4.74(320 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
This is now my go-to Urgent Care in the Raleigh Area! Wonderful experience. Staff were extremely nice, and the Physician provided great care. I highly reccomend this center!
4.68(386 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
I was the first one there that morning and I Just went in to get a drug screening done. They prioritized my visit even though I difficulty giving a sample.
4.91(2.4k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Wow!  I was scared and uncertain of the seriousness of what I was experiencing.  I feel seen, respected, and heard.  They listened deeply.  I got answers.  I trust the direction of my care.  I am so grateful! Check in was easy and quick and she was compassionate and checked in regularly.  All the staff were incredibly kind and responsive.  The doctor was beyond incredible.  I felt like I could trust her knowledge as she explained everything in detail.  I would recommend them for urgent care 110% and they didn’t take my insurance and it was only $195.  Worth the peace of mind!
4.85(1.6k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
I called on Sunday afternoon at 3:15 PM for an issue that came up that afternoon. I was 30 minutes away and they close at 4. They were willing to work me in and take care of the issue.  They were very friendly and very helpful.  I’ve always received excellent care anytime I have gone for an appointment.
4.37(487 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Came in to the urgent care with an online appointment scheduled. I have been here several times. I have insurance, which was verified by the office, but the front desk girl said I was required to have a credit card on file but couldn’t tell me why. She did say it would be on file in your system for FIVE years. Not only does that seem to be a crazy ask with verified insurance, she could explain why the card was needed or why it would be on file for years. Makes me question things for sure…. The provider was great but first impression needs improvement.
4.69(29 reviews)
Urgent care
I needed to have a wellness exam done pretty quickly as the year was nearing the end. I was able to get a same day appointment as a new patient. That us really hard to do in the Raleigh area.
4.86(813 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
I was starting to get sick last night and wasn't sure it was a serious as it was. Woke up this morning and made an appointment for first thing. Got in as soon as they opened. Found out I had covid. Prescriptions in hand and on my way in less than 30 min.
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