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American Family Care (AFC Urgent Care) Locations in North Carolina

4.65(352,932)

American Family Care is one of the largest urgent care providers in the United States. With 416 locations across 305 cities in 29 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 24 within North Carolina

Website: afcurgentcare.com

American Family Care (AFC Urgent Care) Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen American Family Care (AFC Urgent Care). Providers cannot add, change or remove reviews published on Solv
Jan 01, 2022 · , NC
Went for covid testing with symptoms so qualified for walk-in appointment; given current outbreak the wait time was very reasonable. Staff and doctor were very friendly and helpful. Check in process could be streamlined; once checked in waiting in car in parking lot is comfortable with effective sms notification when ready.
Dec 31, 2021 · , NC
I didn't rate wait time because there was a very long wait time due to tons of people showing up to get COVID testing. I was one of the last ones seen and had waited a long time but the staff was very organized and pleasant even though it had been a very long, busy day for them.
Dec 15, 2021 · , NC
Making an appointment with AFC Urgent Care was quick and easy. The staff was friendly, knowledgeable and eager to help. They even went the extra mile and speak to my insurance company to make sure I was covered for services. At my appointment time they were ready to meet my needs. The waiting area was extremely clean. I would go back there again. I would also recommend AFC Urgent Care to everyone. Thanks again!
Dec 15, 2021 · , NC
Staff was very friendly and professional. Office and facility very clean. Didn’t feel all stuffy like most urgent care facilities. Made me feel very comfortable. I will go back if needed! 5 stars!!
Dec 14, 2021 · , NC
I walked in which I expected. I was checked in and waited on my car until called. I went in & went into a room very quickly. The nurse talked with me & gave me a Covid test. I waited about 15 minutes for the results which a PA gave me. The test was negative and he checked me and told me what to do for my symptoms & what to do if anything changed. Great experience!
Dec 14, 2021 · , NC
Seriously the best urgent care! Easy to book appt online,and prompt fast service everytime I've been here. They were quick, efficient, friendly and knowledgeable. Will definitely use their services again.
Dec 10, 2021 · , NC
My nurse from the start, and Dr. Emily Wheeler were both outstanding! Emily was thorough, efficient, pleasant, like an old friend I just met. Felt like I was being observed. assessed, and listened to by a personable seasoned pro, and the treatment she prescribed has helped my issues very much. Also great to get negative tests back within 15 minutes, on the spot for Strep and Covid. So glad this urgent care is in my neighborhood! Was in and out in less than hour! Remarkable and impressive. Highly recommend.
Dec 08, 2021 · , NC
Irene was awesome. She helped me understand all that was going to happen. Megan made sure my daughter knew the importance of her getting tested for flu and COVID. My daughter just turned 18 and I was trying to let her speak for herself and having Megan talk to her and answer all her questions was comforting.
Dec 08, 2021 · , NC
The staff was awesome! Lalaya got my daughter signed in so fast. They were busy, but Marie got us back fast. Seiji answered all my questions and told what I should do. He really made me feel comfortable. Highly recommend this urgent care for COVID testing and any non emergency needs.
Dec 08, 2021 · , NC
This is the best urgent care in the city! Only one we go to when we can’t get into our primary. Staff and medical team were great!
Dec 03, 2021 · , NC
I came in for a rapid Covid-19 test and was very pleased at how quickly I was seen.The staff and doctor on duty were very helpful and professional.Appreciate the good treatment.
Nov 19, 2021 · , NC
I need a rapid covid test within 12 hours and this crowd, from the initial phone call to the swab itself, showed nothing but welcoming professionalism. They were very polite, well mannered and it seemed like they actually cared about my situation. Excellent experience
Nov 17, 2021 · , NC
Very helpful, quick and professional. It is my new “go to” urgent care. The staff were all very friendly and knowledgeable.
Nov 15, 2021 · , NC
They were absolutely amazing and patient. The nurse who took care of my kids was absolutely amazing. She was friendly, kind, funny, just all awesome! I think her name was Jenny or Jennifer. Would recommend to anyone!
Nov 15, 2021 · , NC
I went in on Saturday to have my ankle x-rayed due to a sprain I incurred the Saturday before. My experience was excellent from the time I checked in until I left. The staff here are wonderful and welcoming and made me feel at ease. I would recommend this Urgent Care any day of the week!
Nov 15, 2021 · , NC
This office was so great! We did in car drive-up Covid testing for a school exposure. They were so efficient, friendly and explained everything! I would highly recommend!
Nov 14, 2021 · , NC
Went because my husband who is a 2x heart transplant receiver was showing signs of Covid after 3 boosters. From check-in to the nurse, the Dr. and check-out it was a wonderful experience! All staff were very knowledgeable and knew exactly what they were doing! Nurse was hilarious and Dr. was humorous as well! We got the best care in the best way!! We will definitely be back next time someone is sick!
Nov 14, 2021 · , NC
Had an awesome experience from start to finish. From the front desk person to the doctor so professional and friendly. I would highly recommend AFC urgent care for your medical needs
Nov 13, 2021 · , NC
Megan is an excellent health care provider. She listens and provides expert advice. Her personality and professional manner is a credit to the urgent care center. I would not hesitate to return. Thank you, Megan!
Nov 07, 2021 · , NC
Was very easy to make a COVID testing appt online. They texted when they were ready for us to come inside because I didn't want to wait inside with my young daughter. Once we were taken back, we only waited a few minutes before the tech came in and swabbed my daughter. We got results very quickly and left.

Find a American Family Care (AFC Urgent Care) Location

4.73(1.3k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I Hurt my knee and came in to get it checked out. The staff were very nice and helpful. The Doctor on schedule, Victor, was very informative and helpful with letting me know what was wrong and how to proceed with treatment.
4.87(1.4k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Everyone was extremely nice. Person at front desk, nurse and doctor. Was given plenty of time and checked over and not just dismissed. Dr. Discussed my symptoms and how to resolve, etc. Facility was in clean fashion. They even had snacks in reception area. Promptly sent over meds to my pharmacy. Super grade A establishment. Definitely recommend and will go again if needed, my hopes are that I don't.
4.84(4.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Great didn’t wait that long the staff was very nice I appreciate it all thanks so much
4.86(5.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Thanks so much for making my experience so easy and for being so helpful and kind yall are amazing….
4.84(4.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

fabulous caring doc! thank you for your care and time!
4.87(3.5k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

The staff were very nice and very helpful. The only issue I had was that I ended up needing to go to the hospital as my condition was more serious then initially determined by urgent care. I would have appreciated referral instead of waiting for the pain to worsen.
4.62(641 reviews)
I needed a DOT physical. The staff was friendly and thorough. The price was reasonable for the service.
4.86(7.1k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I have had a fine visit I am in a lot of pain but overall everything is 👌 good
4.85(1.6k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

From reception to the whole staff was amazing. The nurse was great. The PA was so polite and informative she was EXCELLENT. I would love to see her on a regular. So glad I came here.
4.85(2.6k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

They gave me lots of love excellent care ofthe staff all were kind and helpful I will go back sgain I am sure so glad I found them
4.83(35 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

This is now my go-to Urgent Care in the Raleigh Area! Wonderful experience. Staff were extremely nice, and the Physician provided great care. I highly reccomend this center!
4.63(187 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I was the first one there that morning and I Just went in to get a drug screening done. They prioritized my visit even though I difficulty giving a sample.
4.92(1.9k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I was a walk in i was at ease immediately, all staff professional, easygoing, very pleasant, positive trip.
4.37(368 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Came in to the urgent care with an online appointment scheduled. I have been here several times. I have insurance, which was verified by the office, but the front desk girl said I was required to have a credit card on file but couldn’t tell me why. She did say it would be on file in your system for FIVE years. Not only does that seem to be a crazy ask with verified insurance, she could explain why the card was needed or why it would be on file for years. Makes me question things for sure…. The provider was great but first impression needs improvement.
5.0(5 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

4.8(7.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Explanation on why the paperwork is taking so long. Thank you
4.84(4.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Made appointment 2 hours Before, waited maybe 5 minutes , care I received was excellent, cost was lower than I expected. Would definitely recommend this provider, I will not go anywhere else.
4.81(6.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They were very professional and courteous very good care
4.88(621 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Staff was very friendly, helpful and caring.  I was seen in a timely manner and taken care of very professionally. I will visit you again when I have a medical issue. Thank you.
4.9(543 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

A very pleasant experience and would go back there if I have any problems in a heartbeat . I felt  safe with my doctor , and the staff  was very friendly and helpful .
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