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American Family Care (AFC Urgent Care)

4.64(426,990)

Pioneer urgent care franchisor founded in 1982 by Dr. Bruce Irwin, operating company-owned and franchised walk-in clinics offering urgent, primary, and occupational medicine care across dozens of U.S. states.

Type of provider: Urgent Care

Number of locations: 407 across 303 cities in 29 states

Website: afcurgentcare.com

American Family Care (AFC Urgent Care) Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen American Family Care (AFC Urgent Care). Providers cannot add, change or remove reviews published on Solv
Feb 15, 2022 · Greer, SC
The ladies up here are friendly and nice. I walked in for a DOT physical and it was a smooth process.
Feb 05, 2022 · Chattanooga, TN
NP Snyder was absolutely amazing. I definitely will go out of my way to go to this urgent care from now on.
Jan 04, 2022 · Knoxville, TN
This was my first experience with AFC Urgent Care. I was extremely pleased with the staff. From the beginning to the end of the testing procedure. I would certainly recommend AFC Urgent Care.
Jan 04, 2022 · , TN
I had a 1:00 appt for COVID-19 testing. When I checked in, they told me they were running 3 hours behind. They said they would text me when to returned. They texted me at 4:00 to say they were still running behind. I was finally texted at 5:00 to come to the lobby. Throughout, Kimberly was polite and professional. You have a gem there. I saw Lisa who was equally professional and competent. You really need to give those people more staffing.
Jan 03, 2022 · Cleveland, TN
I stated that I had been sick with flu symptoms for 2 weeks prior to having a change in symptoms and suspecting lung issues. I was not tested for the flu as I asked. Only Covid was checked. Everyone else in my home tested positive for Covid also. They are all much better. I’m still very uncomfortable. Please respond
Jan 03, 2022 · Stamford, CT
I had to come to AFC Urgent Care for COVID testing, staff was really nice and caring, also very professional, I will recommend anyone to go there.
Jan 01, 2022 · , NC
Went for covid testing with symptoms so qualified for walk-in appointment; given current outbreak the wait time was very reasonable. Staff and doctor were very friendly and helpful. Check in process could be streamlined; once checked in waiting in car in parking lot is comfortable with effective sms notification when ready.
Dec 31, 2021 · , NC
I didn't rate wait time because there was a very long wait time due to tons of people showing up to get COVID testing. I was one of the last ones seen and had waited a long time but the staff was very organized and pleasant even though it had been a very long, busy day for them.
Dec 25, 2021 · Woodbury, NJ
All the staff was especially nice and over caring!! Which is always a plus in my book! Especially when staff could be short, only thing I could think of in these times is to tell clients to not waste a test if only showing mild symptoms which could be the flu and save the test for others who could use testing the most especially those who are Definitely autoimmune. And give courtesy to those who are their first and just in the vehichles waiting, cause those people are just taking extra precaution, but not the staffs fault
Dec 24, 2021 · Cinnaminson, NJ
Very good place for my first time appointment! Had to get test done and the doctor and staff were very thorough and dedicated to their tasks! Unfortunately the wait time for registration was long (1 hour) due to high demand during the week before holidays.
Dec 20, 2021 · , TN
Online This time the nurse that tested for COVID flu and strep was efficient with testing so it was less bothersome and less painful. She was a pro. The office should buy her shoes for her as a gift.
Dec 16, 2021 · Memphis, TN
I went in to get a COVID test but received so much more. The check-in process was super quick and easy, making my time spent at AFC Urgent Care much shorter than it could have been. The staff was very friendly and willing to answer any questions I had. After receiving my negative test, they did some more examining to determine what was making me sick and wrote prescriptions to deal with the infection.
Dec 15, 2021 · Willingboro, NJ
Kind and professional staff..it was nice to speak to such caring and knowledgeable people. My Covid test was painless and quick! Thank you!
Dec 15, 2021 · , NC
Making an appointment with AFC Urgent Care was quick and easy. The staff was friendly, knowledgeable and eager to help. They even went the extra mile and speak to my insurance company to make sure I was covered for services. At my appointment time they were ready to meet my needs. The waiting area was extremely clean. I would go back there again. I would also recommend AFC Urgent Care to everyone. Thanks again!
Dec 14, 2021 · , NC
I walked in which I expected. I was checked in and waited on my car until called. I went in & went into a room very quickly. The nurse talked with me & gave me a Covid test. I waited about 15 minutes for the results which a PA gave me. The test was negative and he checked me and told me what to do for my symptoms & what to do if anything changed. Great experience!
Dec 14, 2021 · , NC
Seriously the best urgent care! Easy to book appt online,and prompt fast service everytime I've been here. They were quick, efficient, friendly and knowledgeable. Will definitely use their services again.
Dec 14, 2021 · Ooltewah, TN
Came for a pre-employment drug test. I was a walk-in. Staff was very nice and helpful. The wait wasn’t too bad either. It was a convenient location, I would recommend to family and friends.
Dec 07, 2021 · , OH
I tried everywhere to get a Covid Test as we were exposed to it. It was just so frustrating until I called here. Got right in. Had the test received the results in about 15 minutes and we were on our way home with the awesome news that our tests were negative. Thank you.
Dec 03, 2021 · , NC
I came in for a rapid Covid-19 test and was very pleased at how quickly I was seen.The staff and doctor on duty were very helpful and professional.Appreciate the good treatment.
Dec 03, 2021 · Athens, TN
The nurse that saw me and my doctor where very nice and professional. That being said the nurse that came to do my flu and covid test was not. First the two nose test that she administered where rough and done just at the very end of my nose not in the noise. Every covid test and flu test I have had in the past where up the nose. Second she was rough with the test and did not have a good bedside manner. My daughter was in the room beside me and when she was done I was informed by her that her nurse was mean to her and administered her test the same way.

Find a American Family Care (AFC Urgent Care) Location

4.81(627 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
4.82(1.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
I am glad that you guys are here because I WILL NOT see any Lake Health Doctors. Worked there for 18 years! My son and I came in for COVID testing and ear pain. Everyone was very professional and kind.
3.67(3 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
I was in and out, very comfortable with the outcome
Urgent care
4.74(1.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Staff was great. I was in and out in 10 minutes. Quick and easy.
Urgent care
4.47(99 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
4.92(572 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
The staff is amazing here. I wish they would see patients on a regular basis. Would make them my primary doctors.
4.79(13k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Scheduling was quick and easy Check was super Care and service was excellant Docters where top notch an polite Afc and docters are highly recommemed from fountain city
4.76(45 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
4.92(889 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
I have been sick over the weekend. It was an easy in and out experience! Everybody was friendly and nice.
4.76(9.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Staff were very friendly and efficient one.  Bethany the PR was great!  Very knowledgeable and efficient!   Would recommend all of them’
4.8(12k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Very friendly and knowledgeable staff and doctor, they are very helpful.
4.76(9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
As always, I was very pleased and grateful to have you there for me.
4.57(706 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Woke up with back pain and during the morning other symptoms evolved. I was able to walk in during the afternoon, was properly diagnosed and treated.  Currently taking meds and experiencing gradual improvement in pain.  Thank you.
4.62(315 reviews)
Urgent care
Good stuff  and quick service and the doctor so helpful thank you
4.82(7.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Really appreciated the care and understanding when I was there. Personnel were great. I would highly recommend this location!
Urgent care
4.92(781 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Megan Orange, our medical assistant, and front desk was the absolute best. Will definitely use this location in the future. In and out very quickly.
4.58(773 reviews)
Urgent care
The entire experience was great with the exception if I was feeling not great. The staff was very very caring. The place is spotless. And the professionals were wonderful. I would have absolutely no reserves whatsoever about recommending this site and it’s affiliates.
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Services

A list of common services offered at American Family Care (AFC Urgent Care) locations. For a complete list of available services and more details, visit a Clinic’s individual page.

Ophthalmology

  • Eye Disease Treatment
  • Dry Eye Treatment

Labs and Tests

  • Shellfish Allergy Test
  • Seafood Allergy Test
  • COVID-19 In-House Molecular Test
  • Thyroid Function Test
  • Hepatitis A Test
  • Respiratory Allergy Panel
  • Herpes Test
  • Urinary Tract Infection (UTI) Test
  • 5-Panel Drug Test
  • Diabetes Management Test
  • Covid-19 Antigen Test
  • Vitamin B12 Test
  • Molnupiravir
  • Blood Type Test
  • Flu Test
  • Fertility Panel Test
  • COVID-19 Send-Out Molecular Test
  • Tree Pollen Allergy Test
  • Animal and Insect Allergy Test
  • Lipoprotein (a) Test
  • Comprehensive STD Test Panel
  • Diagnostic Tests
  • Hiv Test
  • Weed and Grass Allergy Test
  • Moderna Covid-19 Vaccine
  • Iron Test
  • 10-Panel Drug Test
  • Lyme Disease Test
  • Rapid Covid-19 Antigen Test
  • Rapid Covid-19 Pcr Test
  • Drug Screening
  • Glucose Checks
  • Diabetes Test
  • Pfizer-Biontech Covid-19 Vaccine
  • Urine Test
  • Human Papillomavirus (HPV) Test
  • Thyroid Disorder Monitoring Test
  • H Pylori Test
  • Sickle Cell Anemia Test
  • Inflammation Marker Test
  • Pregnancy Test
  • Bloodwork
  • Early Menopause Panel Test
  • Cholesterol (Lipid) Panel Test
  • Covid-19 Pcr Test
  • Pre-Pregnancy Panel Test
  • Paxlovid
  • Vitamin D Test
  • Celiac (Gluten) Disease Test Panel
  • Chlamydia Test
  • Allergy Testing
  • Chickenpox Test
  • Anti-Müllerian Hormone (AMH) and Ovarian Reserve Test
  • Trichomonas Test
  • STD Test
  • Ferritin Test
  • Comprehensive Health Profile — Men's
  • Dna Test
  • Venom Testing
  • Complete Blood Count (CBC) Test
  • Skin Prick Test
  • Hepatitis C Test
  • PFT Test
  • Folate Test
  • Hepatitis B Test
  • Monospot Test
  • Basic Health Profile - Women's
  • Basic Metabolic Panel
  • Lead Test
  • Diabetes Risk Assessment Test
  • Basic STD Test Panel
  • Lab Tests
  • COVID-19 Antibody Test
  • TIBC Test
  • COVID Pill
  • Cholesterol Test
  • Fitness Profile Test
  • Monkeypox PCR Test
  • Comprehensive Metabolic Panel
  • Post Menopause Panel Test
  • Thyroid Test
  • A1c Test
  • Prothrombin Time Test
  • Basic Health Profile Test
  • Kidney Test Profile Test
  • Allergy Blood Test
  • COVID-19 Test
  • Comprehensive Health Profile — Women's
  • Gonorrhea Test
  • Drug Allergy Test
  • Basic Health Profile - Men's
  • Gout Test
  • Prostate Screening (PSA) Test
  • Strep Test
  • Measles, Mumps, Rubella (MMR) Test
  • Comprehensive Health Profile Test
  • Hepatitis Test
  • RSV Test
  • Syphilis Test
  • TB Test
  • Testosterone Test
  • Perimenopause Panel Test
  • Food Allergy Test
  • Tree Nut Allergy Test

General Allergy

  • Penicillin Allergy Test
  • Food and Drug Graded Challenge
  • Bee Sting Allergy
  • Nasopharyngoscopy
  • Aspirin Allergy Treatment
  • Animal Allergy Treatment
  • Drug Allergy Testing
  • Allergy Tablets
  • Anaphylaxis
  • Eosinophilic Esophagitis
  • Food And Contact Allergen Patch Testing
  • Asthmaatopic Dermatitis
  • Hay Fever Treatment
  • Exercise-Induced Asthma
  • Respiratory Disease
  • Allergy Shots
  • Allergy Drops
  • Immunoglobulin Replacement
  • Pollen and Mold Spores
  • Food Allergies
  • Immune Deficiency Treatment
  • Drug Desensitization
  • Environmental Allergies
  • Cluster Immunotherapy
  • Seasonal Allergy Care
  • Insect Sting Allergy
  • Spirometry
  • Asthma Management

Weight Management

  • GLP-1 Medication Consultation
  • Weight Management
  • Medical Weight Management Program
  • Weight Management Follow-Up
  • Weight Loss
  • Weight Loss Consultation

Physiotherapy

  • Physical Rehabilitation
  • Diathermy
  • Physiotherapy
  • Therapeutic Exercises

Vaccinations

Mental Health

  • Mental Health
  • Medication Management

Dermatology

  • Wrinkle Treatment
  • Skin Screening
  • Eczema Treatment
  • Skin Infections
  • Nail Problems
  • Hair Loss Treatment
  • Age Spots
  • Skin Tags
  • Pigment Disorders
  • Ingrown Hair
  • Acne Treatment
  • Psoriasis Treatment
  • Dermal Fillers
  • Botox
  • Rash Consultation
  • Rosacea Treatment
  • Corns And Callus
  • Skin Growths
  • Microneedling
  • Wart Removal
  • Chemical Peels
  • Mole Removal

Occupational Health

  • Drug Screen - DOT
  • Driver's License Physical
  • Hearing Test (Audiometry)
  • Workers' Comp Follow-Up
  • Respirator Fit Test
  • Pre-Employment Exam
  • Drug Screen - Non-DOT
  • Workers' Comp Visit (Initial)
  • Dot Physical
  • Return-to-Work Clearance
  • Alcohol Testing
  • Vision Screening (Occupational)
  • OSHA Medical Surveillance Exam

Primary Care

  • Eye Exam
  • Eating Disorders
  • Smoking Cessation
  • Gi Disorders
  • Cancer Screening
  • Nutrition Counseling
  • Chronic Disease Management
  • Diabetes
  • Irritable Bowel Syndrome (Ibs)
  • High Cholesterol
  • Birth Control
  • Sleep Disorders
  • Chronic Obstructive Pulmonary Disease (Copd)
  • Thyroid Conditions

General Urgent Care

  • Wound Care
  • Base Office Visit
  • Nausea Treatment
  • Foreign Body Removal
  • Shingles Treatment
  • Ear Infection Treatment
  • Ear Wax Removal
  • Cyst Treatment
  • Breathing Treatments
  • Back Pain (Acute)
  • Foreign Body Removal
  • Iv Hydration
  • Suture Removal
  • Animal Bite Treatment
  • Splinting And Casting
  • Headache Treatment
  • Hives Treatment
  • Well Baby Checks
  • Skin Infection Treatment
  • Pink Eye
  • Abscess Treatment
  • Burn Treatment
  • Bug Bite Treatment
  • Sinus Infection Treatment
  • Asthma Treatment
  • Laceration Repair (Stitches)

General Dermatology

  • Eczema
  • Skin Growth Removal
  • Annual Skin Screening
  • Infection Treatment
  • Cyst Removal
  • Pediatric Dermatology
  • Microdermabrasion
  • Skin Cancer Screening
  • Skin Lightening
  • Dermatitis
  • Scar Treatment
  • Dermal Filler
  • Tattoo Removal
  • Angioedema

Physical Therapy

  • Pre And Post-Operative Care
  • Heat Therapy
  • Electrotherapy
  • Kinesiology Taping
  • Massage Therapy
  • Ice Therapy
  • Gait Training
  • Joint Mobilization

Physical Exams

Periodontics

  • Periodontal Maintenance

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Gynecology

  • Hysterectomy
  • Sti Test
  • Lgbt Care
  • Urinary Discomfort Treatment
  • Cervical Screening
  • Hormone Therapy
  • Abnormal Pap Smear Treatment
  • Tubal Ligation
  • Pap Smear
  • Hormone Level Testing
  • Pap Smear
  • Cryotherapy
  • Teen Care
  • Well Woman Exam
  • Vaginal Infection Treatment

General Dentistry

  • Sleep Apnea
  • TMJ Treatment

General Optometry

  • General Consultation
  • Dry Eyes Treatment
  • Eye Infection
  • Eye Exam

Cosmetic Dermatology

  • Facials
  • Fillers
  • Eyelash Thickening

Optometry

  • Vision Test

EKG

  • Ekg

Obstetrics

  • Preconception Counseling
  • Prenatal Exam

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at American Family Care (AFC Urgent Care). For more details, visit a clinic's individual page

Hepatitis A test

Self-pay: $84

Herpes test

Self-pay: $40-$230

Urinary tract infection (UTI) test

Self-pay: $0-$230

Monkeypox vaccine (JYNNEOS)

Self-pay: $230

5-panel drug test

Self-pay: $0-$85

Base office visit

Self-pay: $0-$250

Eczema treatment

Self-pay: $100

COVID-19 antigen test

Self-pay: $40-$250

Skin growth removal

Self-pay: $245-$300

X-ray (chest)

Self-pay: $0-$310

Medication management

Self-pay: $100

Blood type test

Self-pay: $50

Infection treatment

Self-pay: $145-$230

Flu test

Self-pay: $30-$180

Comprehensive STD test panel

Self-pay: $230-$350

Diagnostic test

Self-pay: $50

HIV test

Self-pay: $50-$350

Moderna COVID-19 Vaccine

Self-pay: $180

Iron test

Self-pay: $50

10-panel drug test

Self-pay: $0-$115

Rapid COVID-19 antigen test

Self-pay: $0-$230

Rapid COVID-19 PCR test

Self-pay: $40-$250

Drug test

Self-pay: $30-$78

Glucose test

Self-pay: $0-$55

Camp physical

Self-pay: $0-$195

Cyst removal

Self-pay: $245-$250

Urinalysis (UA) Test

Self-pay: $0-$50

H pylori test

Self-pay: $40

Acne treatment

Self-pay: $100

X-ray (arms, hands, legs, or feet)

Self-pay: $0-$310

Pregnancy test

Self-pay: $0-$178

Cholesterol (lipid) panel test

Self-pay: $70

COVID-19 PCR test

Self-pay: $129-$270

Flu shot

Self-pay: $0-$110

Paxlovid

Self-pay: $175

Chlamydia test

Self-pay: $40-$150

School physicals

Self-pay: $20-$200

Chickenpox test

Self-pay: $80

Trichomoniasis Test

Self-pay: $50-$150

STD testing

Self-pay: $199-$490

Ferritin test

Self-pay: $50

Microdermabrasion

Self-pay: $245

Sports physicals

Self-pay: $0-$195

Complete blood count (CBC) test

Self-pay: $50-$199

Hepatitis C test

Self-pay: $50-$85

Pulmonary function test

Self-pay: $75

Hepatitis B test

Self-pay: $50-$85

Mononucleosis (Mono) Test

Self-pay: $25-$60

Basic metabolic panel

Self-pay: $50-$199

Basic STD test panel

Self-pay: $150-$350

Lab tests

Self-pay: $10-$230

COVID-19 antibody test

Self-pay: $0-$255

Rash consultation

Self-pay: $145-$230

Total Cholesterol Test

Self-pay: $120

Dermatitis

Self-pay: $125-$195

Comprehensive metabolic panel

Self-pay: $50-$55

A1C test

Self-pay: $30-$45

Prothrombin time test

Self-pay: $0

Wart removal

Self-pay: $245-$250

Gonorrhea test

Self-pay: $40-$150

Gout test

Self-pay: $199

Strep test

Self-pay: $25-$180

Measles, mumps, rubella (MMR) test

Self-pay: $95-$230

Hepatitis test

Self-pay: $50-$230

Respiratory Syncytial Virus (RSV) Test

Self-pay: $35-$178

Syphilis test

Self-pay: $30-$150

Tuberculosis Blood Test

Self-pay: $30-$123

Mole removal

Self-pay: $150-$250

Alcohol testing

Self-pay: $30-$75

Laceration repair (stitches)

Self-pay: $0-$375

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About American Family Care (AFC Urgent Care)

American Family Care was founded in 1982 by Dr. Bruce Irwin in Birmingham, Alabama, making it one of the earliest urgent care enterprises in the United States. Irwin, motivated by the overcrowding he witnessed in hospital emergency rooms, designed the model to deliver emergency-level staffing and equipment in a consumer-friendly, walk-in setting. For its first three decades the company operated primarily as a corporate chain concentrated in the Southeast. In 2013, AFC acquired and rebranded Doctor's Express, a national urgent care franchise, launching AFC as a franchisor and dramatically accelerating its geographic reach. Today the network spans dozens of states across the continental United States under franchise and company-owned arrangements. Clinics operate under the AFC Urgent Care name and offer urgent care, primary care, and occupational medicine services. The franchise model allows individual operators to serve local markets while accessing the AFC brand, clinical protocols, and support infrastructure. AFC positions itself as a direct-to-consumer urgent care brand without formal health-system joint ventures, distinguishing it from several newer entrants to the sector. The company remains privately held and headquartered in Birmingham.

Headquarters

Birmingham, AL

Total locations

407(See all locations)

Accreditations

Participation may differ depending on location.

Overall rating

Highest rated for

Ambiance

5.0

Bedside manner

5.0

Recent Patient Review

"The ladies up here are friendly and nice. I walked in for a DOT physical and it was a smooth process."
See all ratings and reviews

Frequently asked questions

  • Do I need an appointment to be seen at AFC?

    No, you don’t need an appointment to visit AFC. Our clinics operate on a walk-in basis, so you can come in whenever you need care. We strive to keep wait times low and prioritize getting you seen quickly.

  • How much will a visit to AFC cost compared to an emergency room?

    AFC offers high-quality care at a fraction of the cost of an emergency room visit. Since our clinics are designed for urgent but non-life-threatening needs, our prices are typically much lower, saving you from unnecessary ER expenses.

  • What types of insurance does AFC accept, and can I pay out of pocket?

    American Family Care accepts most major insurance plans, including Medicare and Medicaid. If you’re paying out of pocket, we offer affordable self-pay rates to help make quality care accessible for everyone. Please contact your nearest AFC clinic to confirm your specific insurance coverage.

  • What services does AFC offer?

    AFC provides a range of services, including urgent care for minor illnesses and injuries, primary care, physical exams (school, sports, immigration), vaccinations, X-rays, and lab testing. For more detailed information on what’s offered at your local AFC, visit our website or give us a call.

  • Can I get care for my child at AFC?

    Yes! Our clinics are equipped to handle pediatric care, so your child can receive treatment for minor illnesses and injuries, routine check-ups, or vaccinations. Our clinicians are experienced in pediatric care, ensuring a supportive environment for younger patients.

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