American Family Care (AFC Urgent Care) Locations in Talladega, AL

Staff was the best from the front desk to the NP that treated me.  I will return when needed.

Everyone was fantastic. The check-in was easy, the nurses were personable, and caring. The doctor took his time.

I came in for a cat bite. I don't usually have male doctors, but this doctor was so nice. I believe he noticed I was anxious. He gave me space while he explained everything, didn't sit close like the other doctors. He also apologized for having to mess my arm since it hurt.

Staff went out of their way to help me. Doctor was wonderful and very thorough. I am grateful they are there.

I don’t think it really matters to book an appointment. I booked for 10:45a and wasn’t seen until 12:30p Perhaps this was one of those unusual things like too short of staff. I was charged $50 twice because the first card I used they told me there was a glitch in their system so I used another card only to find out that the first card went through. I am still waiting on reimbursement from January 5. I spoke with Kiara and sent her the documentation showing that they received both payments. I have yet to hear from her as of January  21. This is unacceptable and poor customer service!