American Family Care (AFC Urgent Care) Locations in Tennessee

NP Snyder was absolutely amazing. I definitely will go out of my way to go to this urgent care from now on.

This was my first experience with AFC Urgent Care. I was extremely pleased with the staff. From the beginning to the end of the testing procedure. I would certainly recommend AFC Urgent Care.

I had a 1:00 appt for COVID-19 testing. When I checked in, they told me they were running 3 hours behind. They said they would text me when to returned. They texted me at 4:00 to say they were still running behind. I was finally texted at 5:00 to come to the lobby. Throughout, Kimberly was polite and professional. You have a gem there. I saw Lisa who was equally professional and competent. You really need to give those people more staffing.

I stated that I had been sick with flu symptoms for 2 weeks prior to having a change in symptoms and suspecting lung issues. I was not tested for the flu as I asked. Only Covid was checked. Everyone else in my home tested positive for Covid also. They are all much better. I’m still very uncomfortable. Please respond

Online This time the nurse that tested for COVID flu and strep was efficient with testing so it was less bothersome and less painful. She was a pro. The office should buy her shoes for her as a gift.

I went in to get a COVID test but received so much more. The check-in process was super quick and easy, making my time spent at AFC Urgent Care much shorter than it could have been. The staff was very friendly and willing to answer any questions I had. After receiving my negative test, they did some more examining to determine what was making me sick and wrote prescriptions to deal with the infection.

Came for a pre-employment drug test. I was a walk-in. Staff was very nice and helpful. The wait wasn’t too bad either. It was a convenient location, I would recommend to family and friends.

The nurse that saw me and my doctor where very nice and professional. That being said the nurse that came to do my flu and covid test was not. First the two nose test that she administered where rough and done just at the very end of my nose not in the noise. Every covid test and flu test I have had in the past where up the nose. Second she was rough with the test and did not have a good bedside manner. My daughter was in the room beside me and when she was done I was informed by her that her nurse was mean to her and administered her test the same way.

We were in town only for the day when my daughter’s throat got much worse. It was easy to get in to be seen, great social distancing, acceptable wait time, and friendly staff. The nurse testing for strep and Covid did a wonderful job at calming my daughter down.

Was a very pleasant experience. Everyone I had contact with was extremely professional and caring . I would recommend AFC Urgent care in fountain city to anyone who needs care . Thanks again to the staff for doing a great job.

This was my first experience with AFC Urgent Care. I was extremely pleased with the staff. From the beginning to the end of the testing procedure. I would certainly recommend AFC Urgent Care.

Other than testing positive everything was excellent

I've came here several times for various things. Everything is typically good, staff, procedures. But this time the wait time was terrible. Over 2 hours for an urgent care at all 3 locations- Hixson, Chattanooga, Ooltewah. Granted this was December 26th. But no excuse for you all not to forecast better for staffing and more sickness during this time of year. I was miserable enough being sick and the wait made it worse.

Online This time the nurse that tested for COVID flu and strep was efficient with testing so it was less bothersome and less painful. She was a pro. The office should buy her shoes for her as a gift.

I went in to get a COVID test but received so much more. The check-in process was super quick and easy, making my time spent at AFC Urgent Care much shorter than it could have been. The staff was very friendly and willing to answer any questions I had. After receiving my negative test, they did some more examining to determine what was making me sick and wrote prescriptions to deal with the infection.

Came for a pre-employment drug test. I was a walk-in. Staff was very nice and helpful. The wait wasn’t too bad either. It was a convenient location, I would recommend to family and friends.

The nurse that saw me and my doctor where very nice and professional. That being said the nurse that came to do my flu and covid test was not. First the two nose test that she administered where rough and done just at the very end of my nose not in the noise. Every covid test and flu test I have had in the past where up the nose. Second she was rough with the test and did not have a good bedside manner. My daughter was in the room beside me and when she was done I was informed by her that her nurse was mean to her and administered her test the same way.

We were in town only for the day when my daughter’s throat got much worse. It was easy to get in to be seen, great social distancing, acceptable wait time, and friendly staff. The nurse testing for strep and Covid did a wonderful job at calming my daughter down.

I’ve been twice to this Urgent Care, once for myself and once for my daughter. Both the doctor I saw and the Nurse Practitioner my daughter saw were wonderful. Awesome bedside manner and thorough. Highly recommend this office for any family needs.

The MA or nurse (not sure) who did my covid test was incredible and super friendly. Working in healthcare I see a lot of people get stuck in the rut of patient after patient, but she was so upbeat and happy and made me have such a comfortable experience. The male NP who came in was equally as amazing. Not having the covid vaccine has made me feel a bit judged in other medical settings (I’ve had covid and have a high antibody count) but I felt no judgement from this NP. He explained things in the best manner and made me feel completely at ease. A true healthcare professional! So happy with this visit!