NextCare was first founded in 1993, and is based in Mesa, Arizona. Since it was founded, it has expanded to more than 10 states, and 136 clinics around the United States. Additionally, they have locations using regional sub-brands of OhioHealth Urgent Care in Ohio, Access Medical Centers Urgent Care in Oklahoma, PrimaCare Urgent Care and Central Texas Urgent Care in Texas, and more. As one of the nation’s largest providers of urgent care and occupational medical services, NextCare has become synonymous with urgent care in many of the markets the operate within. 

Due to its location, it continues to primarily serve patients in the American West and the central U.S. though it has recently expanded to several states along the Eastern seaboard of the United States.

Over the last several years, the company has been recognized on lists like the INC Magazine Build 100 List, Fayetteville Observer, and Wake Living Magazine for the quality of their services and facilities.

NextCare Locations And Hours

NextCare Urgent Care operates 136 clinics in the states of Arizona, Kansas, Missouri, New Mexico, North Carolina, Texas, Oklahoma, Virginia, and Wyoming.

Currently, all NextCare Urgent Care centers are open 7 days a week, 365 days a year, ensuring readily available emergency service.

Many NextCare Urgent Care centers also have partnerships with general practitioners, allowing patients to get the service they need when their physician’s office is closed – either after-hours or during vacations or other off-days.

NextCare Services Offered

The primary services offered by NextCare Urgent Care are for general illness treatment and minor injuries. These services include physicals, treatment for minor wounds and accidents, immunizations and vaccinations, laboratory services and STD testing, occupational medicine, and pediatric urgent care.

NextCare also offers on-site diagnostic testing such as EKGs, X-rays, and spirometry, as well as school and sports physicals, and more.

NextCare Insurance & Payment Information

NextCare supports online bill payment. The company works with all major insurance providers, such as Anthem, United Healthcare, and Aetna, among others. Customers can check the NextCare website to confirm coverage, or call 1-888-381-4858 for more information.

The company also works with individuals who lack health insurance, with the NextCare Advantage program. This medical discount program allows customers to get visits to NextCare for $35/visit for a low monthly fee. They also offer a ValueCare plan that allows customers to get urgent care treatment for a discount of up to 50%.

NextCare Mission & Values

According to their website, the vision of NextCare is “To be the leader in urgent care medicine”.

The mission of the company is to provide exceptional care to patients in all of their service states, and to treat all patients and customers with respect, compassion, and sincerity. In addition, the company is dedicated to providing high-quality, affordable, and prompt healthcare, according to their website.

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Urgent Care Guide

In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.

That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.

Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.

For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.

Services & Pricing

Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.

Insurance & Payments

Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.

Hours & Wait Times

Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.